Understanding your L&D function through a gap analysis using our Operating Model Review™
Last week I posted about data analysis and its use in performance improvement among the elite levels of sport. If you have not read this post you can do so here. The conclusion drawn is that it is important to understand the strengths and weaknesses of an entity before en-devouring to improve it. One of the ways we help our Clients understand their L&D function at Capita Learning Services is to complete an Operating Model Review™.
There are often good reasons why processes and conventions develop — historical, political or sometimes just out of convenience. As businesses grow and develop, so do operational practices, which can lead to inefficiencies, as well as bloated and unnecessary costs.
Despite operating with the best intentions it can be difficult for a business function to take a step back and evaluate its processes objectively. An external review can offer a more detailed insight into where improvements can be made.
Our consultancy team has developed a number of tools to assist in identifying waste within L&D that can help you to create a more efficient, cost effective and agile learning function. We frequently find ourselves working with organisations where learning provision has been static for some time: our learning Operating Model Review™ service is the perfect solution here. We can help you by carrying out a strategic review of your organisation’s L&D function using our proprietary Learning Maturity and Continuous Improvement Models™.
This approach allows us to identify strengths, weaknesses and recommend areas of improvement — including re-skilling L&D personnel, changes to learning technology and learning content, as well as recommending which processes should be managed internally, and which could usefully be outsourced.
We empower you to use your existing assets to the maximum, whilst helping you to define a future state for your learning organisation that focuses on business benefits.
 |
Our operating model review focuses on all the areas of your organisation’s L&D function |
The benefits of an Operating Model Review™
- • Optimal efficiency of your L&D function
- • Clear lines of sight to those areas in greatest need of focus
- • Clarity around what’s already working well in your business
- • A board-ready report and business case that can help you adapt your operating model to define a future state for your learning organisation
Examples of Success
Our experience in operating model reviews has seen us:
- • Identify how a major pharmaceutical company could reduce its total cost of learning by 20%
- • Highlight a transformation path for a global IT services company — recommending a greater use of learning technology, less reliance on inflexible ILT, reduced costs and a reskilled L&D team
- • Demonstrate to a major global insurance company the extent of the change necessary to achieve a 30% savings target in L&D across five European countries, while causing the least impact on workforce skills
If you have any questions regarding the Operating Model Review™ or you think that this is something your organisation could benefit from then please do not hesitate to get in touch with us at consultancy@knowledgepool.com
0 comments: